Frequently Asked Questions
Everything you need to know about your éS Skateboarding gear.
How long does shipping take for my new skate shoes?
Orders are typically processed within 1-2 business days. Standard shipping within the continental US usually takes 3-7 business days depending on your location.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items in their original packaging. Please note that shoes used for skating cannot be returned due to wear and tear.
How do I know what size to order?
Our shoes generally run true to size. We recommend checking our detailed Size Guide located on each product page to compare measurements for the perfect fit.
Do you ship internationally?
Yes, éS Skateboarding ships to many countries worldwide. Shipping costs and delivery times vary by destination and will be calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Can I track my order once it has shipped?
Absolutely. Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your package's progress.